Due to the current COVID-19 pandemic worldwide there may be delays in delivery. But we are open as usual and we will always work hard to get your order to you as quick as possible.
At this stage, we do not know how long these services will be unavailable for, but we will provide regular updates as the situation changes.
In the unlikely event that you do not receive your order, please contact us at firstname.lastname@example.org, we reply you within 24 hours.
Holiday Shipping Update:
The warehouses and processing will be closed on weekends.
Services to UK suspended.
UK Border Fee:
A fee will be implemented, effective 01/01/2021, on all shipments between European Union Countries and Great Britain (England, Scotland and Wales), as well as shipments between Northern Ireland and Great Britain. This fee does not cover any additional brokerage services.
Shipping Method: DPD, UPS, DHL, FedEx
Shipping Time: Shipment to some EU countries: France, Poland, Spain, Italy, Netherlands, Sweden, Belgium, Germany, Austria
Shipping cost: 18USD-90USD (excluding value-added tax and freight in remote areas). When the product is settled according to the address provided by the customer, the actual shipping cost will be displayed
Shipping time limit: about 3-9 working days
Our shipping method is not available for P.O. Boxes and APO/FPO addresses.
Shipping time does not include a 1-2 business days processing period required to process your order from the date your order is placed.
We will make all effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
After we ship out your products, you will receive an email with tracking number to track. You can also check your order information at the link.
The shipping cost depends on the weight of product, the origin, destination, shipping method, warehouses and other considerations. The detailed pricing information is visible when checkout.
We may charge a fee for every import shipment subject to customs entry requirements.
We currently accept international orders from the following countries:
France, Germany, Greece, Netherlands, Hungary, Luxembourg, Italy, Latvia, Lithuania, Romania, Serbia, Slovakia, Slovenia, Hrvatska, Spain, Sweden.
Other countries in Europe, please contact us for shipping method and shipping cost.